Two separate areas of study make up a full CompTIA A+; you're qualified as competent at A+ once you've passed your exams for both specialist areas. Once on the A+ computer training course you will learn how to work in antistatic conditions and build and fix computers. Diagnostic techniques and fault finding are also on the syllabus, as is remote access. Perhaps you see yourself as someone who is involved with a big team - fixing and supporting networks, you'll need to add CompTIA Network+, or consider the Microsoft networking route (MCSA - MCSE) to give you a more advanced experience of the way networks operate.

Proper support should never be taken lightly - locate a good company providing 24x7 full access, as anything else will annoy you and definitely hamper your progress. some companies only provide email support (slow), and telephone support is usually to a call-centre which will make some notes and then email an advisor - who'll call back sometime over the next 1-3 days, at a suitable time to them. This isn't a lot of good if you're sitting there confused over an issue and can only study at specific times.

We recommend that you search for training programs that incorporate three or four individual support centres across multiple time-zones. All of them should be combined to give a single entry point together with access round-the-clock, when you need it, with no hassle. Never settle for a lower level of service. Direct-access round-the-clock support is the only kind to make the grade with IT courses. Perhaps you don't intend to study during the evenings; often though, we're out at work while the support is live.

We can see a myriad of job availability in Information Technology. Deciding which one could be right for yourself is a mammoth decision. What chances do most of us have of understanding the tasks faced daily in an IT career when we've never done it? Maybe we haven't met someone who performs the role either. Often, the key to unlocking this question appropriately stems from a deep talk over a variety of topics:

* What nature of person you are - what tasks do you enjoy, and conversely - what makes you unhappy.

* Are you hoping to obtain training for a particular raison d'etre - i.e. are you looking at working from home (self-employment possibly?)?

* Is your income higher on your wish list than some other areas.

* With everything that Information Technology encapsulates, it's obvious you'll need to be able to absorb the differences.

* Our advice is to think deeply about the level of commitment that you will set aside for your training.

In all honesty, your only option to seek advice on these areas is via a conversation with someone that understands IT (and chiefly it's commercial needs.)

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